Shipping & Delivery Policy
Effective Date: 10 August 2026
At Adhunika, we aim to process and deliver your orders safely and on time. This Shipping & Delivery Policy explains how your order will be processed, shipped and delivered.
1. About Adhunika
Adhunika
Mantu Das Sarani, N.E. Noapara,
Barasat, Kolkata - 700125, West Bengal, India
Near SABUJ Sangha Club
Phone:
8777458465 /
8961470995
WhatsApp:
8777458465
2. Order Processing Time
Orders are generally processed within 1–3 business days after successful order confirmation and payment.
Orders placed on Sundays, public holidays or during special promotional periods may require additional processing time.
3. Shipping Time
Once your order has been dispatched, the estimated delivery time is generally:
- Within West Bengal: 2–5 business days
- Other parts of India: 4–8 business days
- Remote locations: Delivery may take additional time
Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather, public holidays and other factors beyond our reasonable control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Shipping charges may vary depending on the delivery location, order value, package weight and applicable shipping offers.
5. Delivery Address
Orders will be delivered to the shipping address provided by the customer during checkout.
Please make sure that your name, phone number, address, city, state and PIN code are correct before placing your order.
Adhunika will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
6. Tracking Your Order
Once your order has been dispatched, tracking information may be shared with you through SMS, WhatsApp, email or other available communication methods.
You can use the tracking information provided by the courier service to check the status of your shipment.
7. Delayed Delivery
Although we make reasonable efforts to deliver orders within the estimated delivery period, delays may sometimes occur due to circumstances beyond our control.
This may include:
- Courier or logistics delays
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Incorrect or incomplete delivery information
- Remote or difficult-to-reach locations
- Other unforeseen circumstances
8. Failed Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address or does not respond to the courier, the courier company may make another delivery attempt or return the package to us.
Additional shipping charges may apply if an order needs to be shipped again because of an incorrect address or customer-related delivery failure.
9. Damaged Package
If your package appears damaged or tampered with at the time of delivery, please contact Adhunika as soon as possible.
We may request photographs or videos of the package and product to investigate the issue.
For damaged, defective or incorrect products, please refer to our Refund & Return Policy.
10. International Shipping
Currently, Adhunika ships orders within India only.
We do not currently offer international delivery unless specifically agreed with the customer in advance.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Adhunika
Mantu Das Sarani, N.E. Noapara,
Barasat, Kolkata - 700125, West Bengal, India
Near SABUJ Sangha Club
Phone: 8777458465 / 8961470995
WhatsApp: 8777458465
